We care deeply about the materials and construction of ActionHeat and make sure all items have a strict quality and control check before selling. We stand by our items so please reach out directly if you have any questions or concerns.
Electrical Components of the Garments:
When you purchase an ActionHeat heated garment from an authorized ActionHeat retailer within the United States, the electrical components of the garments are warranties to be free from factory defects in materials and workmanship for a period of (90) ninety days.
Garment Materials & Construction:
All non-electrical components of the garment are warranted to be free from factory defects in materials and workmanship for a period of (90) ninety days from the date of the initial purchase. If there is anything wrong with the sewing or materials of an ActionHeat product that was caused by manufacturer’s defect the product will be repaired or replaced at the discretion of ActionHeat at no charge.*Shipping and handling fees are the responsibility of the purchaser.
Battery and Charger:
ActionHeat power packs are under warranty from factory defects for (90) ninety days from the initial purchase. ActionHeat will repair or replace any power packs found to be defective under normal use within the (90) ninety-day warranty period.
Any damage caused to any ActionHeat item by misuse, abuse, improper care, accident, normal wear, and tear, or the natural breakdown of materials over an extended period of time and use are not covered by this warranty.
Any alterations or repairs (attempted or otherwise) performed on any ActionHeat item voids any and all warranties offered by ActionHeat for that particular item. *Warranty applies only to the original purchaser and only for the products purchased directly from an ActionHeat Dealer.