Warranty

UL TESTED tested and certified

We care deeply about the materials and construction of ActionHeat and make sure all items have a strict quality and control check before selling. We stand by our items so please reach out directly if you have any questions or concerns.

Electrical Components of the Garments:

When you purchase an ActionHeat heated garment from an authorized ActionHeat retailer within the United States or Canada, the electrical components of the garments are warrantied from factory defects in materials and workmanship for a period of 1-year.

Garment Materials & Construction:

All non-electrical components of the garment are warranted from factory defects in materials and workmanship for a period of 1-year from the date of the initial purchase. If there is anything wrong with the sewing or materials of an ActionHeat product that was caused by manufacturer’s defect the product will be repaired or replaced at the discretion of ActionHeat at no charge.*Shipping and handling fees are the responsibility of the purchaser.

Battery and Charger:

ActionHeat power packs are under warranty from factory defects for (90) ninety days from the initial purchase. ActionHeat will repair or replace any power packs found to be defective under normal use within the (90) ninety-day warranty period.

Open-Box Items:

The product itself has been tested and deemed fully functional.

"Open-Box" may mean one of the below:

  • Damaged Packaging
  • Discontinued Version
  • Unused Returned Item

If item is found defective within 15-days of purchase, ActionHeat will repair or replace with another open-box item.

Warranty Exclusions:

Any damage caused to any ActionHeat item by misuse, abuse, improper care, accident, normal wear, and tear, or the natural breakdown of materials over an extended period of time and use are not covered by this warranty.

Any alterations or repairs (attempted or otherwise) performed on any ActionHeat item voids any and all warranties offered by ActionHeat for that particular item. *Warranty applies only to the original purchaser and only for the products purchased directly from an ActionHeat Dealer.

This warranty does not cover commercial use.

On Board Temperature Control Button

Easy To Use

Using a universal USB 5V battery technology, ActionHeat allows you to conveniently charge your mobile device as well as heat your garments.

UL Certified

All ActionHeat batteries are 3rd party tested to the highest safety standards.

Easy Cleaning

ActionHeat heating systems are machine washable for ultimate convenience